Dial 2-1-1

24/7 Massachusetts hotline with real-time COVID-19 information, resources, and referrals in multiple languages. Dial 2-1-1 from any landline or cellphone.

Mass Support provides emotional support, coping strategies, resources, and up-to-date, factual information.  They also deliver presentations and coping groups around how to support each other during the pandemic.  How does it work?  Leave a message at 888-215-4920 or email MassSupport@riversidecc.orgMass Support responds Monday through Saturday, 8AM - 8PM, typically within a few hours.  Visit  Is your need urgent?  For 24/7 support, call the Disaster Distress Helpline at 800-985-5990.   Click here for multiple languages.

Massachusetts Substance Use Helpline

Covid 19 Resources


To better understand how to prepare and cope during the COVID-19 outbreak you can find below resources to support treatment and recovery service providers, people who may be using substances, people in recovery, and other allies. People using substances and those in early recovery have added challenges and risks during this time and should take extra care. Many programs offer on-site services and are taking precautions, or providing services online and over telehealth. Talk with a Helpline Specialist at 800-327-5050 to learn more about services that may be right for you. 

National Suicide Prevention Lifeline 


The National Suicide Prevention Lifeline is a network of local crisis centers that are available 24/7 to provide support for youth and adults who are in any kind of emotional crisis.  In addition to the main hotline number listed above, there are several other numbers to call depending on your needs:

Spanish Language: 1-866-628-9454

Deaf and Hard of Hearing: 1-800-799-4889

Veterans: 1-800-273-8255

Disaster Distress: 1-800-985-5990

Alzheimer’s Association Helpline

24/7 Helpline:  


Dial 711 to connect with a TRS operator.

Through this free service, specialists and master’s-level clinicians offer confidential support and information to people living with the disease, caregivers, families and the public.

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